At Connie's Stays, we take care of the day-to-day management of your short-term rental, helping you maximise its potential while giving your guests a professional, reliable experience.
Whether you're an experienced property investor or putting your first property on Airbnb, we'll help you create a hosting strategy that works for you.
18% of accommodation revenue
Our Full Management service is designed for property owners who want the benefits of short-term letting without managing the day-to-day operation themselves.
We create and manage professional listings designed to showcase your property and convert browsers into guests.
Your property can be marketed across major booking platforms including Airbnb and Booking.com, helping you reach a wider audience and reduce reliance on a single platform.
We continuously review your listing, pricing and availability to improve performance.
From the first enquiry to the final review, we manage your guest communication.
This includes:
Guests receive responsive support throughout their stay without you having to constantly check your phone.
Protecting your property matters.
We assess bookings for potential risks and clearly communicate your property's house rules before and during each stay.
Where problems arise, we'll communicate with guests and the relevant booking platform and assist with the resolution process.
A beautifully presented property is one of the foundations of great reviews.
We coordinate cleaning and linen between bookings to ensure your property is prepared for every arrival.
Cleaning and linen charges are separate from the management fee, so you only pay the actual operational costs associated with your property.
Things occasionally go wrong.
If a guest reports a maintenance problem, we'll assess the issue and coordinate an appropriate contractor where required.
For larger non-emergency repairs, we'll contact you for approval before work is undertaken.
For genuine emergencies, we'll prioritise protecting your guests and your property.
Contractor and repair costs remain payable by the property owner.
We carry out periodic checks to help identify missing items, damage and maintenance requirements before they become bigger problems.
Managing several booking platforms can quickly become complicated.
We synchronise and manage your calendars across platforms to minimise the risk of double bookings while continually reviewing availability and booking opportunities.
You'll know how your property is performing.
We provide regular reporting covering bookings, accommodation revenue, occupancy and relevant property expenses, giving you clear visibility over the performance of your short-term rental.